TOSAHWI Knife Warranty & Lifetime Free Sharpening

Thank you for choosing a TOSAHWI knife. We are dedicated to providing the highest quality products and ensuring you enjoy your knife for many years. To maintain the performance and longevity of your TOSAHWI knife, we offer a limited warranty against defects in materials and craftsmanship, along with a lifetime free sharpening service.

Warranty Coverage
This warranty covers defects in workmanship and materials under normal use and care. If your TOSAHWI knife experiences any issues due to a manufacturing defect, we will repair or replace it at no cost to you, subject to the terms and conditions below.

Warranty Duration
The TOSAHWI knife is covered by a limited lifetime warranty from the date of purchase.
Defects in materials or workmanship/Handle issues(one year warranty)
Lifetime free sharpenning

What is Covered
Defects in materials or workmanship.
Blade integrity issues resulting from manufacturing defects (e.g., cracks, chips, or breakage that occurs under normal use).
Handle issues (e.g., loose, broken, or defective handles).
What is Not Covered
Damage caused by misuse, neglect, or improper care (e.g., using the knife for tasks other than its intended purpose, such as prying or cutting through hard materials like bones or frozen foods).
Normal wear and tear (e.g., minor scratches, dents, or discoloration).
Damage caused by sharpening or modification of the blade by anyone other than an authorized professional.
Loss, theft, or accidental damage.
Damage caused by using the knife in a manner inconsistent with proper knife maintenance (e.g., washing in a dishwasher or leaving the knife in damp conditions for extended periods).
Lifetime Free Sharpening
As part of our commitment to quality, we offer lifetime free sharpening for all TOSAHWI knives. No matter how often you use your knife, you can send it to us at any time for professional sharpening services—free of charge for sharpening. Just pay *$10.00 for Shipping and Handling. Our expert craftsmen will restore your knife to its original sharpness, ensuring optimal performance for years to come.

How to Make a Warranty Claim or Use Free Sharpening
If you believe your TOSAHWI knife is defective or you would like to take advantage of our lifetime free sharpening service, please follow these steps:

Contact Us: Reach out to our customer support team at [email address] or call [phone number] with your proof of purchase (receipt, order number, etc.).
Provide Details: Include a brief description of the issue with your knife or mention that you’d like to have your knife sharpened. If the issue relates to a defect, please provide photographs, if possible.
Return Instructions: If necessary, we will provide instructions on how to return the knife to our service center for inspection, repair, replacement, or sharpening.
We will review your request and guide you through the next steps. If the knife is found to be defective, we will either repair or replace it at no charge to you. For sharpening requests, we will handle the sharpening process and return the knife to you in excellent condition.

Exclusions and Limitations
This warranty is exclusive and takes precedence over any other warranties, whether expressed or implied. TOSAHWI’s liability is limited to the repair or replacement of the knife and does not include any incidental or consequential damages, including but not limited to, damage to personal property or injury.

Additional Information
To ensure the longevity of your TOSAHWI knife, please follow these care instructions:

Hand wash only with mild detergent and warm water.
Dry immediately with a soft cloth.
Store in a dry, safe place away from moisture or extreme temperatures.
Regularly hone the blade to maintain sharpness and professionally sharpen it when needed.
For further inquiries or assistance, please feel free to contact our customer support team at [email address] or visit our website at [website URL].

Thank you for choosing TOSAHWI. We hope you enjoy your knife for many years to come, and we look forward to keeping it sharp and ready for use!